Privacy Policy
At Scoop Squad, we are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services. By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information from you:
Personal Information: Name, email address, phone number, physical address, and payment information.
Payment Information: We use Stripe for secure payment processing and do not store your full credit card details on our servers.
Technical Information: Cookies, IP address, browser type, and usage data to improve website performance and user experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide and manage our services, including scheduling and confirming appointments.
To process payments securely.
To send promotional offers, updates, and service-related communications.
To improve the functionality and usability of our website.
To comply with legal obligations and protect against fraudulent activity.
3. Use of Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and analyze website usage. These include:
Essential Cookies: Necessary for the functionality of our website.
Analytics Tools: Such as Google Analytics and Facebook Pixel, to understand user behavior and optimize marketing efforts.
You can manage your cookie preferences through your browser settings.
4. Sharing Your Information
We may share your information with trusted third parties, such as:
Payment Processors: Stripe, to securely process your payments.
Advertising Platforms: To deliver targeted ads (e.g., Facebook, Google Ads).
Service Providers: For website hosting, analytics, and email communications.
We do not sell your personal information to third parties.
5. Data Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. All payment information is securely processed through Stripe.
6. Your Rights
You have the following rights regarding your personal information:
Access and Update: You can request access to the personal data we hold about you and update your information.
Opt-Out: You can opt out of receiving marketing communications at any time by following the unsubscribe link in our emails.
Data Deletion: You can request the deletion of your data by contacting us at the email below.
7. Legal Compliance
We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), where applicable.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Please review this page regularly for updates.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:
📧 Email: support@scoopsquadnc.com
📞 Phone: 910-294-0175